Products

Customer management using customer groups to customize pricing and payment terms. Module including a secure customer area enabling you to obtain and store information on your users and their activities in the portal.

Online order taking and invoice creation that can be automatically routed to other systems using API integration. Customers can independently consult their purchase history and order status.

Management of the list and data for each product or service offered, such as price, product catalog, description and technical data sheets. Development of customized product sheets and a product configurator integrated with your ERP to offer a unique customer experience (CX).

Real-time tracking of inventory, orders and replenishments for all your warehouses. API integration with your ERP to automate updates of available quantities in your customer portal and on all your systems simultaneously.

Organize online training courses in the form of modules, including different types of content such as videos, documents and even a 3D viewer. Offer training on specific topics, as well as on the use, installation and maintenance of your products, while validating your customers' knowledge with questionnaires and certificates.

Communicate effectively and centrally with customers through blog posts, news, notifications, e-mails or text messages. Offer fast, personalized customer service by chatting online with customers via messaging available directly on the customer portal.

Plan and coordinate online or face-to-face events. Sell tickets, manage registrations and distribute important information to registered customers.

Share documents with customers directly in the portal, and integrate with Microsoft or Google to make it easier to add and update documentation. Module also enables the creation of a customer help center to share information on the products offered and how to use them.

Manage access rights to the portal and segment employees into different user groups to personalize the experience according to their position. Creation of detailed employee files that can be tailored to your company's needs, centralizing a wealth of relevant information such as identification, employment contract and payroll information.

Create learning paths tailored to the needs of each employee, enabling them to continually develop their skills. Offer general or specific training courses based on educational resources in the form of lectures and videos, while validating their understanding with assessments leading to certification.

Centralize communications to facilitate the sharing of important information and news through internal memos and notifications to all members of the organization. The portal can be integrated with existing communications tools to simplify professional exchanges.

Organize and plan internal events online or in person. Enables ticket reservation, registration management and distribution of important information to registered employees.

Consolidation of procedural documents and internal policies on a single portal, including everything employees need to be efficient and productive in their work.