Groupe Urgence Sinistre (GUS)

Application including a call center dashboard, providing real-time visibility of franchisees available to meet customer needs. It records the skills, availability and locations of franchisees, making it easy to assign tasks according to customer requests.

Online training with video content organized into categories and sub-categories to facilitate user search and navigation. Each training module is designed to group together several relevant videos, enabling a coherent pedagogical progression. Administrators can also control user access to videos, ensuring confidentiality and learning relevance.

Centralization and organization of all important documents and resources for franchisees and employees. Upload, store and manage multiple document types.

Users segmented into groups with specific parameters to facilitate communications, training and access management.

Internal news distribution based on specific employee groups. Share targeted information with different departments, such as company updates, upcoming events, policy changes, team successes, etc.

Simplify financial management between the franchisor (GUS) and franchisees by connecting to Zoho Books. Allows franchisees to easily consult their list of invoices and statements of accounts payable. Integrated functionality to view centralized payments sent by the franchisor to franchisees. Automated declaration of royalties payable by franchisees to the franchisor.